Privacy Policy

Privacy Policy for AI Chatbot Integrations for MLS Platforms

Introduction

Welcome to https://ai-chatbot-integrations-for-mls-platforms.livebursts.com! We are dedicated to creating a secure and private environment for all our users. This Privacy Policy explains how we handle the personal information of visitors and users who interact with our website, applications, services, and products (collectively referred to as “our platform”). By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our platform, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or services linked to our website via third-party connections. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy outlines our practices regarding:

  1. User Accounts: When you create an account on our platform, we collect and store your account information, including username, email address, and password hash.
  2. Payment and Financial Data: We process payment details when you make purchases or subscribe to our services, ensuring secure transactions through trusted payment gateways.
  3. Purchase History: Your buying behavior and purchase-related data are collected for billing, order fulfillment, and product improvement purposes.
  4. Device Information: We may collect unique identifiers from your mobile devices, such as IP addresses, device types, and operating system versions, to enhance user experience and analyze trends.
  5. Location Data: With your consent, we can access location services to provide personalized content or services tailored to your geographical area.
  6. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our platform. Any information provided is collected in accordance with this policy.
  7. Social Media Interaction: If you choose to log in via social media accounts, we may collect data from those platforms to facilitate your access and personalize your experience.
  8. Product Interactions: We track user behavior on our platform, including product views, clicks, and purchases, to deliver relevant content and recommendations.

Personal Data Collection Methods

We gather personal data through various means:

  • User Input: You provide us with information when creating an account, making a purchase, or contacting our support team.
  • Automated Technologies: Cookies, web beacons, and similar technologies are used to collect data about your interactions with our platform for analytics and personalization.
  • Third-Party Providers: We may receive personal data from trusted third-party services that assist us in providing and improving our platform. These providers have their own privacy commitments.

Cookies

We employ cookies to enhance user experience and gather valuable analytics. Cookies are small text files stored on your device:

  • Strictly Necessary Cookies: These ensure basic functions of our platform, such as remembering your login details.
  • Preference Cookies: They remember your settings and preferences to customize your experience.
  • Analytics Cookies: Used to collect aggregated data about user behavior, helping us understand how visitors interact with our site.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their privacy choices.

Data Retention and Deletion

We adhere to data retention policies in compliance with applicable laws and industry best practices:

  • Personal data is retained for as long as necessary for the purposes it was collected, including fulfilling transactions, providing support, or complying with legal requirements.
  • Once the purpose of data collection is achieved, we delete or anonymize the data to protect user privacy.

Security Measures

The security of your personal information is a top priority:

  • We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.
  • Secure encryption protocols are used to safeguard data during transmission and storage.
  • Regular security audits and updates ensure our systems remain secure against emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our platform is designed for a general audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you and its accuracy.
  • Rectification: If your data is incomplete or incorrect, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
  • Restriction: You can limit the use of your personal data in specific situations.
  • Data Portability: You may have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to processing your data for certain purposes.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data privacy rights.

To exercise these rights or submit related inquiries, please contact our Data Privacy Team at the address provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For privacy-related inquiries, support, or requests:
Email: [email protected]

Mailing Address:
AI Chatbot Integrations for MLS Platforms
Privacy Team
[Your Mailing Address]

We value your trust in our platform and are committed to maintaining the highest standards of data privacy and security.